Refund & Cancellation Policy

Last updated: September 22, 2026

This page explains exactly how refunds and cancellations work for OfferMotion, including the $1 trial, upgrades, the Conversation & Engagement Vault, and what happens to access afterwards.

14-day money-back guarantee

Launch purchases come with a 14-day money-back guarantee, measured from the applicable initial purchase or upgrade transaction.

The $1 trial and the first $17 rebill

For the front-end plan, the 14-day window begins with the $1 seven-day trial purchase. The guarantee also covers the first $17 front-end rebill, provided the refund request is made within 14 days of the original $1 transaction.

Ongoing renewal payments

After the applicable 14-day guarantee window has passed, ordinary recurring renewal payments are non-refundable, except in the case of duplicate charges, billing errors, or where a refund is required by law.

Cancellation

You can cancel at any time. Cancelling stops future billing, but cancellation by itself does not refund payments you have already made.

Conversation & Engagement Vault

  • The Conversation & Engagement Vault has its own 14-day money-back guarantee, measured from its purchase date.
  • A refund or payment reversal on the Vault revokes Vault access.
  • Cancelling or downgrading a recurring plan does not, on its own, revoke an active separately purchased Vault.

Upgrades and refunded tiers

Refunding a higher-tier upgrade removes the refunded tier along with the Launch bonuses tied specifically to that purchase. It does not silently restore a lower recurring subscription that was already cancelled or replaced. Your data and content are preserved, but a valid active plan is required to resume paid access.

Founder status

Legitimately earned Founder status survives unrelated later-tier refunds. However, refunding or reversing the original qualifying Founder Pro purchase revokes Founder status.

Voluntary downgrades

Voluntary downgrades have no mid-cycle refund or proration. You keep the higher-tier access you have already paid for through the paid-through period, after which a valid lower-tier subscription is required to continue paid access.

Billing at launch

OfferMotion is monthly-only at launch; annual billing is not live. Purchases are processed and facilitated through WarriorPlus, and OfferMotion is responsible for product support and refunds.

How to request a refund

Email support@offermotionhq.com from the email address used for the purchase, and include the transaction or order ID plus a short note about which purchase you mean. That lets us match the purchase and handle the request without delay.

Abuse

Repeated refund requests, chargeback abuse, or attempts to keep access after a refund may result in loss of access and refusal of future purchases.